Accessibility

In order to make this website accessible to as many people as possible, it has been built to certain web standards to ensure that people with disabilities find this website easy to use.

The World Wide Web Consortium (W3C) has published Web Content Accessibility Guidelines (WCAG) that help Web developers make sites accessible, www.start-digital.co.uk has been built to comply with those guidelines where possible.

Some decorative images on the site may not have alternative text, but only if they do not carry any useful information, or duplicate nearby written text. If you have any comments about the accessibility of this site or if you would like to make a suggestion to help us make this site more accessible, contact us.

Privacy and Data Protection Notice

What information we collect about you and the purpose of its use:

Usage data
Email address
First name
Last name
Phone number
Company name
IP address

We use this data to do the following:

Provide either a free or a paid membership to clients
Improve our website by analysing user behaviour
Contact our users
Interact with our users on external social networks and platforms

Start Digital Ltd only collects and stores information from clients necessary for us to carry out the membership work that we are required to carry out.

How we store your personal data:

We hold your personal data electronically. Our IT system is securely backed up (off site/on site) to protect your data as best we can from cyber-attack or hacking.

Data Consent

The basis for processing client data is Contract. The basis for processing lead/contact data is Consent and/or Legitimate Interest.

E-Mail Security

Email is not a completely secure means of transmission of data or documents, so by providing your email address to us you are giving your informed consent to us using this method to contact you and to send you updates and notifications. If you would prefer us not to use this method of contact, please let us know.

Your rights:

You have the right to ask us what information we are storing about you and you have the right to remove consent for us to hold and use your data. At this point, we will ensure that your data is no longer used for the purposes for which you have provided it.

Your Right to Complain:

You can complain to the Information Commissioners Office if you feel there is a problem with the way we have handled your data. Please contact https://ico.org.uk/concerns/handling/

Marketing

We take your privacy seriously and will only use your data to administer your account and to provide the products and services you have requested from us. We will obtain confirmation from you that we may contact you about any other products and services that we feel may be suitable or appropriate.

We will not use your information or share your information with any other company for marketing purposes without your prior consent.

You may exercise your right to give notice to stop data being processed for marketing purposes by contacting us at any time.

Except as set out in this document, we will not otherwise disclose any information to any other parties without your written consent, unless we are legally obliged to do so.

Our contact details for data protection purposes are: Start Digital Ltd, c/o Seymour Chambers, 92 London Road, Liverpool, Merseyside, United Kingdom, L3 5NW. Tel: 0330 174 9996 E-mail: info@start-digital.co.uk

Revisions to our Privacy Notice

We reserve the right to revise this Notice or any part of it from time to time and will provide you with a new Privacy Notice where any substantial updates are made. We may also notify you through other means, about the processing of your information.

A copy of our Data Protection Policy is available upon request.

Data Protection Impact Assessments

We conduct DPIAs whenever we add a new piece of software to our workflow which will store or process personal data. These have a description of the processing operations and the purposes, and assessment of the necessity, risks, and details of the controls put in place to reduce these risks.

Information Security Policy

Every staff member is required to adhere to this policy and to abide by our data guidelines:

Personal data must not be stored on your personal devices

Passwords must be changed at regular intervals and at any other time when management requests

No data should be collected and retained other than what is necessary to carry out the work that has been requested of us

Any requests for access to data, requests to be forgotten, reports of a breach, or any other matter relating to management of or access to personal data should be immediately passed to management.